⏱️ INTRODUCTORY 50m 🛜 online session
The first step to discuss what brings you to counselling and how I may be able to help
Service Description
This 50 minute online introductory session is the first step before embarking on your counselling journey. It provides a space for us to meet, an opportunity for you to talk about what's been going on, what you are struggling with and what your hopes are about having counselling. I will complete an initial brief assessment explain how I work and how to book your sessions online if you wish to continue. It is the best way for you to decide if I am the right counsellor for you and there is no obligation to book further sessions if you decide not to continue. *If you don't have Zoom already you can download it for FREE at https://zoom.us/download. (Upon booking you will be emailed a zoom link, just click on the link 5 minutes before your session, relax, grab a cuppa and the session will start at your booked time.)
Cancellation Policy
Please understand a credit or debit card on file is mandatory to book any sessions and to enable you to use credits at checkout. Introductory Session A 50-minute introductory session is available for new enquiries. Only one introductory session is permitted per client. Any additional bookings of this type will be cancelled and are non-refundable. Cancellations & Rescheduling A minimum of 24 hours’ notice is required to cancel or rearrange any appointment. Appointments cancelled with less than 24 hours’ notice will still be charged. This policy applies to all sessions, including introductory, Pay as you go, regular weekly sessions and session packages. Appointments booked on the same day are non-refundable if cancelled or rearranged. Session Packages 4 session packages are available once you have completed an introductory session and returned your e-forms. If a package is purchased or sessions are booked before this process is completed, appointments may be cancelled. All session credits are valid for 12 months from the date of purchase and must be used within this time. Regular Weekly Sessions: If you are going away, please give as much notice as possible. Your regular appointment can be held for you during a planned holiday, and any prepaid sessions will continue when you return. If you are planning an extended break, please discuss this with me in advance. I cannot guarantee that a regular appointment can be held indefinitely during a longer period of absence. You will be invoiced every 4 weeks to keep the reserved appointment time. Payment is due the week of your next 4 session cycle. Ending your regular appointment: If you no longer wish to continue with your regular weekly appointment, let me know before payment for your next block of four sessions is due. If payment for the next block is not received by the due date, your regular appointment may be released and made available to 👉👤 Become a site member to cancel and rearrange appointments